Weekend Receptionist

6 days ago

Oxford, United Kingdom The Oxford Collection® Full time

We are looking for a Weekend Hotel Receptionist to join our team at the luxurious five star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small independently owned group of luxury hotels and restaurants comprising of Gees Restaurant, the Old Parsonage Hotel, Parsonage Grill, The Old Bank Hotel and Quod Restaurant.
- Welcome our guests in a friendly and accommodating manner, by telephone or in person.
- Be equipped with the knowledge to provide information to our guests, of all hotel facilities and services, our sister hotel and restaurants, and relevant local information.
- Provide an expert check-in / out experience to hotel guests, ensuring the correct rates are charged, all services are correctly billed and that the guests’ payments are properly processed.
Requirements of the role:

- Thrive on welcoming our guests
- Able to work under pressure
- Excellent attention to detail
- Strong organizational skills
- Be fluent in verbal and written English and have strong IT literacy
- A keen willingness to learn
- Experience in a similar 5-star, luxury hotel environment would be beneficial
We offer a flexible shift pattern with an excellent rate of pay for a part-time position, working 2 days out of 7 per week. You will be offered a salary of £10.10 per hour.

In return we offer:

- Meals on duty
- 50% discount on food within our restaurants
- £500 recruitment incentive (until further notice)
- Uniform provided
- Membership to our Employee Assistance Programme with Hospitality Action
- Pension scheme
- 28 days holiday inclusive of bank holidays per annum
- Paid day off on your birthday
- Team awards and prizes
Eligibility to work within the UK must be proven and two references should be available on request.

**Job Types**: Part-time, Permanent

**Salary**: £10.10 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Flexible schedule
- Sick pay
Schedule:

- 8 hour shift
**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

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