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Sales Administrator

2 weeks ago

Kilmarnock, United Kingdom Microtech Group Full time

The key responsibilities for a Sales Administrator are as follows:

- Receiving and processing purchase orders
- Liaise with customers that have a maintenance contract and renew their ongoing contracts
- Verifying orders, including customers’ personal information and payment details
- Contacting prospects to inform them of our solutions and capabilities
- Closing orders as well as closing orders at the request of the sales representative
- Maintaining and updating sales and customer records
- Compiling monthly sales reports
- Expediting orders through internal liaison
- Directing feedback from customers to management and relevant departments
- Supporting the sales department with other administrative tasks, if requested
- Deliver product training to customers by Web, face-to-face, or over the telephone
- Follow company standard processes, policies and procedures
- Ensure management is updated through reports and Datto reporting
- Suggest improvements and changes to existing processes to improve the quality of service

**Skills**
- Proper phone etiquette
- Exemplary attendance and punctuality
- Ability to speak and write clearly and accurately
- Customer focused behaviour
- Drive for performance and results
- Team player
- Confident approach to tasks and responsibilities
- Can do attitude and open for initiatives
- Effective listening skills
- Multi-tasking capabilities

**Career Path**

This position may be considered and feed in the following job opportunities;
**Account Manager**

**Inside Sales Executive**

**Business Development Manager**

**Salary**: From £21,255.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person