Customer Support Co-ordinator
2 weeks ago
**Title: Customer Support Co-Ordinator / Technical Support Specialist**
The Best Connection is recruiting for an experienced Customer Support Co-Ordinator/ Technical Support Specialist for our Wolverhampton based client.
**Immediate start available.**
**Starting salary between £27,000 and £30,000 per annum dependent on experience.**
**Working hours 08:30AM till 17:30PM Monday to Friday.**
This role is an excellent opportunity to join a global market leader and forge a career within an exciting growing industry.
Your daily duties will include:
- Speaking with company reps and following up on customer enquiries.
- Communicating with the production and warehouse department to assess delivery times for individual orders and relaying information back to customers.
- Compiling and quoting prices for orders.
- Learning the technical aspects of products to be able to better advise customers with their enquiries.
- On occasion assisting the warehouse and production team with manual duties.
Please note, this role involves **NO** cold calling.
- Excellent communication skills.
- Be customer focused.
- PC literate and proficient in using Word and Excel.
- Thrive in working as part of a team.
- A background in customer service.
- A willingness to learn.
- Be comfortable dealing with large amounts of technical information.
- Be flexible in regard to their daily duties according to business requirements.
**Benefits & Requirements**:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Pension Scheme
- Training Provided
**How to achieve higher pay rate**:
Referenceable Work History or Experience
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