Credit Controller

1 day ago

Epsom, United Kingdom Appcastenterprise Full time

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.

As part of the Credit Control Team you'll be responsible for providing accurate and efficient services to both internal and external customers.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile, and flexible working culture.

The role of Credit Controller will be responsible for all aspects of sales ledger and credit control duties for a given group of accounts. This is to be done following the Company's Credit Control Procedures.

**MAIN RESPONSIBILITIES**
- Cash posting
- Accounts are chased in a timely and regular manner
- Ensuring payments are chased for all debts over 60 days
- Advise clients and Branch Manager of suspension of service
- To reconcile accounts when necessary
- Liaise with branch on queries raised and resolved in a timely manner
- To escalate up to line manager where necessary on an account
- Create new accounts in Access and correcting templates for pay run
- General credit control and ad hoc duties

Please note this list is not exhaustive and you will be required to undertake other duties as deemed fit.

**KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE**
- Excellent Customer Service Skills
- Have experience in credit control preferably more than 2 year's or worked in a call centre environment
- Good communication skills both written and verbal
- Work accurately with agreed timescales
- Demonstrate high degree of confidentiality
- Good excel skills
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing + Care's values

**We offer**:

- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
- An additional day off for your Birthday
- Blue Light Card
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Work Place Pension
- Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
- Supportive working environment with ongoing learning and development opportunities.
- A friendly, agile and flexible working culture.

**_*Prestige Nursing & Care reserve the right to close this role early*

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