Technical Supervisor

**Job Overview**:
As the Technical Supervisor you will be expected to manage the day to day maintenance and reactive operations supported by a multi-skilled engineer and competent persons (sub-contractors)

You will have a varied role, responsible for all engineering on site, managing and supporting other functions including and not limited to Health and Safety and Performance management. You will efficiently lead the team to ensure all planned preventative maintenance and reactive M&E tasks for the site is managed and undertaken within the relevant service level agreements. You will continuously seek improvement opportunities wherever possible to ultimately maintain optimum efficiency in all Engineering activities and areas of the site. As part of your remit you will also be responsible for the management, control and coordination of subcontractors appointed to undertaking maintenance visits or projects relating to M&E.

**Main Duties**

To employ and instigate a safe culture amongst the team through utilisation of the AVA system and respective site training and Tool Box Talks as prescribed / issued by the business.

To oversee the delegation & management of all Engineering tasks relevant to Engineering and supporting Subcontractor teams.

Work with the CAFM system on a daily basis to manage, schedule, prioritise & assign tasks / orders.

Ensure parts and materials are replenished as necessary, for all new and existing plant and that a register / account of materials is accurate and reflective of the current status.

To lead, motivate, and provide clear and objective direction to the Engineering team.

Manage the day to day welfare of the Engineering team.

To ensure contract targets (SLA'S) are maintained and 100% compliance is achieved.

To manage and employ effective training and development for all engineering teams.

Ensure primary skill sets and qualifications are managed and applicable / current to relevant roles.

Effectively manage, review and approve all RAMS prior to any works being undertaken.

To ensure effective supervision and communication to all staff and contractors so that they comply with all relevant policies, procedures, RAMS and guidelines set out on site.

To produce accurate and timely reports and information as required by the Head of Hard Services.

To ensure compliance with statutory, corporate and technical requirements.

Act as advocate / technical specialist for engineering queries / challenges.

Proactively manage the team employing high standards in work quality, team presentation, team communication and overall building engineering standards.

To undertake and manage a scheduled monthly audit regime on Engineers / Subcontractor works completed.

Provide where applicable relevant documentation and reports to the Admin team as evidence of activity / tasks being undertaken / completed.

Undertake and liaise with Admin to confirmation and ordering of any materials or parts required for works / assignments issued to Engineering.

Manage and review tasks / works assigned to Engineering and subcontractors for additional works (remedial works) identified from PPM or Reactive works

Form part of and contribute to the Business Continuity plan.

Work within a shift system to undertaking attendance, audits, training and support on each shift rota.

Daily liaison with internal teams / client / tenants and building users

Attend management meetings as requested / directed by Senior management team

Deputising in the absence of the Workplace Manager

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**What we are looking for**:

- Hold a qualified / recognised technical skillset (City & Guilds or equivalent) Mechanical / Electrical bias.
- Supervisory or Management qualification.
- Knowledge of at least 5 years in a similar role and seniority.
- 10 years' experience in a technical engineering role within building services maintenance industry.
- Demonstrable experience of managing reactive maintenance and PPMs in a commercial, high specification building / corporate site.
- Be professional and presentable at all times upholding the Mitie values and behaviours.
- Integrate well within a team and as an individual in either a lead or subordinate role.
- Commercial acumen and understanding of contracts, negotiation within the FM environment.
- Comprehensive knowledge of facilities management and maintenance.
- Good understanding of Microsoft Office platforms / packages
- Experience in managing work orders through a CAFM system