Despatch Administrator

Despatch Administrator

Purpose: To provide onsite support to the client in ensuring that all tasks relating to despatch are completed in a timely manner and with 100% accuracy.

**JOB RELATED STATISTICS**:

- _**Reporting to**:_ Operations Supervisor
- _**Core hours**:_ 08:30 to 16:30 Monday to Thursday 08:00 to 16:00 Friday
- _**Salary**:_£10.76 / hour

**Essential Skills**:

- Customer service excellence
- Be safety cautious
- Computer literate
- Flexible attitude to work
- Professional manner
- Team player
- Keen eye for detail
- Reliable
- Punctual
- Multi-tasking
- Strong communicator

**JOB DUTIES**:
The main duty of the Despatch Administrator is to provide support to the team to ensure the work is completed according to the agreed metrics. Principle activities include:

- Shipments of customer units using SAP system.
- Maintaining 100% quality and accuracy.
- Liaising with couriers as and when necessary.
- As well as carrying out operative’s own core role, the team is cross trained to assist in the smooth running of the service.
- Work to achieve team and personal goals in relation to productivity, quality, velocity and NOS.
- Plan and manage daily process area output in alignment with performance and quality targets.
- Fully converse with all processes to enable any issues to be dealt with in a timely and effective manner.
- Works effectively and processes to the highest Health and Safety standards, promoting a Safety first and individual accountability culture within all aspects of the workplace and daily activities. Ability to identify risk and communicate/act accordingly.
- Possess the ability to engage and efficiently communicate with others, able to effectively articulate communications and respond directly and appropriately to any feedback or questions.
- Must be a self-starter, able to manage time and multiple activities, able to appropriately identify times when support guidance or manager interaction is required. Able to interact and engage with peers in a positive way to resolve daily issues and drive change improvement implementation.

**Job Type**: Permanent

**Salary**: £10.76 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: BORDC3001