Senior HR Administrator

**Location**: East Grinstead

**Job type**: 12 month fixed term contract

**Reporting to**: Senior HR Advisor

**About the job**:To provide a comprehensive HR clerical and administrative support service to the HR Manager, HR Advisory team and Sites Network to ensure the team completes all elements of HR administration, L&D and payroll input to the standard and timeframes required.

**Key Tasks/Accountabilities**:

- To ensure all incoming queries via the HR Sites inbox are triaged and assigned for completion by a member of the team. To actively monitor day to day activity and ensure compliance with SLAs.
arranging interviews, attending interviews with Regional Managers in the absence of HR Advisors and organising work experience.
- To support the new starter process including collating new employee files, sending offer packs, issuing of contracts, following up relevant administration, including eligibility to work in the UK documentation and references.
- To oversee all the L&D administration, including the Learning Management System, related to the Site Network, ensuring all activity is completed in line with SLAs.
- To work in partnership with the Payroll team to ensure current processes are
reviewed and continue to seek efficiencies.
- To support the Selection process for current staff ensuring all spreadsheets and documentation are maintained to the highest standard and ensuring all contracts and offers are sent out in line with the selection timeframes across all types of contracts; e.g. permanent, seasonal, day relief, ad hoc, winter.
processed, online assessments are issued where required and interviews are
arranged. To support the promotion interviews where required. To ensure all
- To administer the leaver process, including exit interviews.
- To assist the Sites Network to fill ad hoc temporary positions when they
become available by required timeframes, liaising with RMs as necessary.
- To troubleshoot any administrative or clerical problems that occur in the day
to day work, seeking guidance from HR Manager and HR Advisory team to
ensure that the HR admin process delivers the required service.
- As directed by the HR Manager and Senior HR Advisor, assemble any routine and ad hoc reporting information in the required formats to standards of accuracy and timeliness and carry out any standard analysis of variations/exceptions/trends.
- Responsible for overseeing and reconciling the L&D training spreadsheet to
ensure that budgets are adhered to and any discrepancies/queries/overspend
are highlighted and resolved.
- To build strong relationships across the Sites Network; HR colleagues, RMs
and Site staff.
- Arranging and attending meetings as required to ensure current processes
are fit for purpose and any administrative issues are resolved quickly and
processes documented and updated as necessary.
- To ensure the HRM system is kept up-to-date and that accurate electronic
personnel files are maintained for the network and information is relevant and in line with data protection legislation.
- To assist the Senior HR Advisor with planning and implementing HRM
knowledge sharing and competency across other areas of the HR team.
Provide support, guidance and training where necessary to other members of
staff on the HRM system, when required, to mitigate errors and issues.
- To liaise with the Club’s Occupational Health providers and employees as
required, assisting with referrals and processing of reports to provide the information to HR Advisors and managers. To manage OH records accordingly, including the reconciling of the monthly invoice and resolving any discrepancies where necessary.
- To regularly review HR administration processes with the Senior HR Advisor
to ensure the department is working at the optimum efficiency and
effectiveness at all times and discuss possible recommendations for
improvements.

**Essential Skills & Experience Required**:

- A minimum CIPD Level 3 qualification
- Able to demonstrate experience of operating within a senior HR administration role, with direct line manager responsibility
- GCSE (or equivalent) qualification in numeracy and literacy
- Experience of using an HRM system - SAP would be an advantage
- Able to demonstrate experience of working with a variety of IT systems and
databases - GSuites would be an advantage
- Able to demonstrate strong HR administration skills obtained in a professional
environment with staffing levels of over 500 across different disciplines
- Able to demonstrate experience of effective relationship management of colleagues with experience of team management required
- Able to adapt and respond quickly to queries and provide support and solutions where required - escalating to HR Advisors and HR Manager as appropriate
- Able to demonstrate experience of working with a team to provide advice and
guidance on a range of generalist issues
- Excellent knowledge of the HR function and familiarity with its overall services
- Strong attention t