Premier Accounts Coordinator

5 days ago


Colnbrook, United Kingdom Freightserve Full time

Freightserve recruitment are looking for a Premier Accounts Coordinator for a major Courier company based in the Colnbrook area.

**Job Description:

- **
- Reviewing PODs (proof of deliveries) / proactive tracking
- Resolving any misrouted or lost shipment
- Completing daily/monthly reports
- Dealing confidently with all incoming customer calls
- Dealing with calls and enquiries quickly, courteously and efficiently at all times.
- Completing customer bookings on our in-house systems
- Resolving customer queries or directing them to the relevant department effectively
- Liaising with agents and managers nationally and internationally, ensuring clients are advised and updated on the status of all consignments
- Building client relationships with key accounts
- Helping with distribution projects, where necessary
- Confidently quoting clients and obtaining special options/costs where necessary
- Providing key customs information and understanding of export requirements and how to obtain these

**Working hours are Monday - Friday 9am - 6pm**

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.



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