Quality Assurance Team Lead

Job Description:
Quality Assurance Team Lead

Manage the Quality Assurance team to ensure that all Gladstone products and deliverables are tested and documented to agreed time scales and levels of quality. The role owns quality processes and strategy, working collaboratively with the team and other stakeholders to implement improvements using new technology, frameworks, and working practices. Quality success is driven by data and measures; this role is key to setting appropriate success criteria and taking timely action to provide confidence to the business.

JOB RESPONSIBILITIES
- Be an active member of a Scrum Team as a QA.
- Promote a quality-focused culture in the development team and the wider business.
- Work to develop and train team members in innovative processes, technology, and mindset.
- Facilitate a risk management function within the development team.
- Monitor work to ensure that it is completed within the agreed time scales and to company standards.
- Attend the Product strategy meetings to establish quality and time parameters for products.
- Set and maintain company QA standards.
- Regularly review/audit test collateral to ensure appropriate functionality coverage and coding standards are being met.
- Manage the day-to-day relationship with Gladstone's development partner(s).
- Appraise team members on a regular basis, following company guidelines.
- Motivate and discipline team members, ensuring good morale and motivation within the team.
- Take responsibility for the management and maintenance of test environment kit.
- Build strong customer relationships through positive and timely communication and visiting sites when necessary.
- Ensure that all relevant documentation is up-to-date and filed in the standard department location.
- Assist with recruitment of new team members when required.
- Lead and drive the automation strategy and framework implementation using C# and SpecFlow.
- Drive the automation strategy for UI automation using Cypress
- Develop and maintain automated test suites for Gladstone products, including functional, regression, and performance testing.
- Collaborate with development teams to integrate automated tests into the continuous integration and deployment pipelines.
- Identify and prioritize test cases suitable for automation, considering risk and business impact.
- Mentor and train team members on automation tools and practices, enabling them to contribute to automation efforts.
- Analyse and report on automation test results and provide recommendations for improvement.
- Continuously improve and optimise the automation process to increase efficiency and effectiveness.

JOB QUALIFICATIONS
- Excellent understanding of software quality processes and the development lifecycle.
- Highly organised, with attention to detail, producing highly accurate work.
- Excellent interpersonal skills.
- Ability to operate and communicate at all levels, verbally and in writing.
- Able to follow verbal and written instructions.
- Flexible, conscientious approach.
- Able to lead and empower a team.
- Logical approach to good problem-solving.
- Able to formalise a practical quality strategy and gain buy-in from senior stakeholders.
- Strong experience in designing and implementing test automation frameworks using C# and SpecFlow.
- Proficient in writing automated test scripts and maintaining test automation suites.
- Solid understanding of software testing principles, methodologies, and best practices.
- Experience with continuous integration and deployment processes and tools.
- Familiarity with agile development methodologies, Scrum, and Kanban.
- Ability to effectively prioritise and manage multiple tasks and projects.
- Strong analytical and problem-solving skills.
- Proven ability to drive automation

Business Unit:
Gladstone Software

Scheduled Weekly Hours:
37.5

Number of Openings Available:
1

Worker Type:
Regular

Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the Unit