Ward Clerk/receptionist
3 days ago
We are currently expanding our Ward Clerk/Receptionist team in Emergency Medicine at Ipswich Hospital and are looking to recruit professional, enthusiastic and reliable people to work as part of a team providing an efficient and effective reception/ward clerk service to patients and visitors.
You must be able to remain calm in a busy environment whilst being able to deal with distressed people. You should have excellent communication as you will frequently be the first point of contact and may be dealing with people who are in a distressed state.
You will work a rota covering a 24/7 service and will be required to work nights and weekends as well as days.
Please note that there are two part time positions available.
Provide a receptionist and data input role
Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.
Maintaining Ward Clerk diary and admissions book.
One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.
Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
Please ensure you read the attached information regarding Covid vaccination requirements.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Ensure necessary documentation relating to patient discharge has been completed (all reports filed and TTA received).
Enter discharge information onto computer and update Ward Clerk diary and admissions book.
Discharge patient using the Lorenzo system.
To maintain an up-to-date bed status using Lorenzo system, ensuring that expected dates of discharge are completed. Admitting and discharging patients to the system, ensuring that the system is accurate.
Register all patients presenting to the Emergency Department and update personal information accurately on the Trust system
For full details of the responsibilities of this role please see the attached job description.
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