Customer Service

4 days ago


Nottingham, United Kingdom naylor george. Full time

Customer Service & Credit Reporting Analyst up to £35,000

Exciting opportunity for experienced Customer Service & Credit Reporting Analyst to join forward thinking, progressive organisation operating within the wholesale and retail clothing sector.

Reporting into the Centre of Excellence Manager your duties will include:

- Designing and developing order book reports
- Ensuring month end and quarter end financial reports are delivered on time#
- Supporting the creation of any MI
- Sharing, training, and obtaining feedback from all report users
- Reporting and analysing under the standardisation principle
- Setting up and delivering KPI packs and productivity reports on a regular basis

The successful Customer Service & Credit Reporting Analyst must possess:

- Advanced Excel skills - understanding of Data, Power Query, Tables & Formatting.
- Extensive knowledge of:

- SUMIFS
- VLOOKUP | XLOOKUP
- INDEX + MATCH
- Handling Formula Errors
- Dynamic Array Formulas
- Circular References
- Formula Auditing
- Proven experience of using SAP or tables supporting SAP
- SalesForce or SalesForce lightening
- PowerBI

Working SQL knowledge and an understanding of Accounts Receivable reporting and structure would be desirable.

Suit customer and solution focused individual with the drive to succeed and deliver, possessing previous experience of presenting and delivering to different levels of stakeholders, driving performance, and delivering results. Must be organised and detailedwith good analysis and presentation skills.



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