Patient Administration Lead

2 days ago

Birmingham, United Kingdom Circle Health Group Full time

**The** Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

**Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.**

**As of the 1st April it will be a legal requirement for all our patient facing staff to have been double vaccinated unless they can show that they are officially exempt. We regret that we therefore cannot appoint you to this role unless you are currently vaccinated or are happy to be double vaccinated by this date or exempt.**

**We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department.**

**This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.**

**Applicants should meet the following criteria**:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Knowledge and experience of process management
- Financial awareness, including business planning and budgeting
- Excellent standard of written and spoken English
- Minimum 3 years supervisory experience working in a professional customer facing role and used to working a shift pattern.
- Must have experience of managing a team of patient facing staff dealing with rostering, recruitment and performance reviews etc.

**Duties of this role include**:

- To support the Patient Administration Manager / Operations Manager to manage the hospital administration services in accordance with the standards required to achieve the Hospital’s objectives.
- To contribute to the strategic, operational and business development of the hospital.
- To be responsible for training, implementation and compliance to process monitoring for the end to end processes of all patients.
- Day to day leadership of administration staff ensuring the provision of high quality and efficient services at all times

**Salary & Benefits**:
Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including:

- Private Medical Insurance
- Private Pension Scheme
- 25 days holiday a year increasing to 30 days
- Enhanced Maternity, Paternity & Adoption Leave
- Employee Referral Scheme
- Learning and development; free courses and industry recognised qualifications
- Friends & Family Hospital Discounts
- NHS Blue Light Discount Card
- Plus much more

**“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

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