Administrator - Patient Safety Team

2 weeks ago

Birmingham, United Kingdom HealthHarmonie Full time

**Job Title: Patient Administrator**

**Contract Type: Full time, Permanent (Monday - Friday)**

**Location: Edgbaston, Birmingham, UK (B15 3BU)**

**Salary: £21,000.00 ( will increase to £21,500.00 after successful probation**

**Benefits**
- Ongoing Support and Training
- Excellent Career Progressions - with many members of our Management team having been promoted from within the company
- Pension Scheme
- NHS Employee Discounts
- Annual Salary Review
- Flexible working
- 20 days Annual Leave + 8 days bank holiday + 1 day additional per year if service

**About you**

**Knowledge, Qualifications, Skills and Expertise Required**
- Excellent written and verbal communication skills
- Experience in working independently and as part of a team
- Friendly and confident telephone manner
- ** Attention to detail to avoid error**:

- Excellent organisational ability
- Experience with Microsoft packages and company databases
- Quick to learn new skills and systems
- Previous experience working in an administrative/healthcare-based role
- An understanding of a Healthcare setting would be an advantage, but full training will be given.

**Role**
- Admin based role, requiring strong attention to details.
- Patient Safety administrators will review the patient journeys and ensure patients are in the correct area of the systems.
- You will audit patient journey through the HealthHarmonie service and correct where required.

HealthHarmonie Ltd is a fast-paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All of our roles require you to have an innovative thought process, a willingness to learn new skills and the want to be in charge of your own career by taking ownership of the role you are completing.

**Diversity**

Keywords: Healthcare, Call Centre, NHS, Patients, Administration, Telephone Booking, Flexibility, Medicine, Targets, Training, Development,

PSAD

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