Customer Service Advisor

6 days ago


Orpington, United Kingdom Nella Cutlery Full time

Nella Cutlery Services are currently looking for a Customer Service Adviser to start in a full time role within our close knit customer service team. This is a varied and exciting opportunity which will suit someone with strong customer service skills and previous experience working in an telesales reception or office type environment.

Nella Cutlery is a family run business established over 120 years ago in 1901, the company provides a bespoke specialist knife sharpening service, chopping board resurfacing service and catering equipment to professional businesses of all sizes, we are the premier company in our field and proud suppliers to a consistently expanding customer base.

**Title**: Customer Service Adviser
**Location**: Orpington, Greater London
**Pay**:£27,040 (£13p/h) + Opportunities for commission and bonus schemes
**Hours**: Full Time, Monday to Friday (8:30am - 5pm)

**Duties include**:

- Responding to customer enquiries in a timely and professional manner
- Liaising across departments to resolve customer issues and ensure smooth customer orders
- Updating customer information in the company database
- Taking customer orders
- Setting up new customers and up-selling where possible
- Providing information about new and existing products and services
- Tracking and processing new orders
- Making sales and processing payments, when necessary
- Performing general administrative tasks as necessary

**Experience**:

- Experience of working within an office based customer service or telesales background would be strongly beneficial
- A proven track record of working efficiently and accurately with strong attention to detail
- A background in Customer Service would be beneficial but is not a prerequisite
- Strong IT and computer skills including Microsoft office
- An excellent telephone manner

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,040.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Orpington, United Kingdom Netbox Digital Ltd Full time

    Customer Service Advisor **Salary**: £22,000-£24,000 + commission OTE £30k minimum Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high...


  • Orpington, United Kingdom Jewson Builders Merchants Full time

    Title**:Customer Service Advisor** Location**:Orpington BR5 4AE** Are you based in the Orpington area? Do you have a passion for working with people? **Jewson**, a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and...


  • Orpington, United Kingdom Sainsburys Full time

    **Customer Service Adviser Travel Money Advisor** - 230000K6) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money...


  • Orpington, United Kingdom Sainsbury's Full time

    **Customer Service Advisor - Travel Money**: **Rate**:£13.85 per hour** **Location**:Locksbottom Store, Orpington, BR6 8NZ** **Hours**:Part time, 19:00 hours per week** **Contract type**:Permanent** **Business area**:Sainsbury's Bank** **Requisition ID**:400036817**: We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...


  • Orpington, United Kingdom Boots Full time

    Summary Job Reference: - 218459BR Orpington Nugent Shopping Park Fixed Term We are now recruiting Christmas Customer Advisors for our Orpington Nugent Shopping Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...


  • Orpington, Greater London, United Kingdom Kiwie Full time £18,000 - £25,000 per year

    Job Description Do you have a passion for delivering excellent customer service?Are you interested in a career within retail sales?Do you thrive in a target driven environment?If the above sounds like you, then we want to hear from you My Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the uk. We are looking to recruit...


  • Orpington, Greater London, United Kingdom Kiwie Full time £15,000 - £20,000 per year

    Job Description Do you have a passion for delivering excellent customer service?Are you interested in a career within retail sales?Do you thrive in a target driven environment?If the above sounds like you, then we want to hear from you Our Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the uk. We are looking to recruit...


  • Orpington, United Kingdom Boots Full time

    Job Reference: 191794BR Orpington, High Street Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our 1087 store. The exact shift patterns will be discussed at interview **Need to know** We are now recruiting Christmas Customer Advisors for our 1087 store. The exact shift patterns will be discussed at...


  • Orpington, United Kingdom Corus Consultancy Full time

    **On behalf of our client, Corus Consultancy is recruiting for a Customer Sales Advisor to ensure highest level of sales as well as providing an exceptional customer service in a fantastic location (Orpington, BR5).** **Roles & Responsibilities**: - You will be dealing effectively with sales enquiries from customers over the telephone and face to face,...

  • Customer Advisor

    2 weeks ago


    Orpington, United Kingdom Spy Alarms Ltd Full time

    **Customer Advisor - Priority Desk** **Orpington** **Salary guide: £25,000 - £26,000** **Job Purpose -**We seek an experienced Customer Advisor to join our expanding, established, and successful Priority Service team. The Priority Team handle high value contracts for both commercial and residential customers, providing high quality customer service and...