Quality Assurer

As our Quality Assurer at the assessment centre, you will make sure all Assessors and Role Play Actors (RPAs) perform their roles effectively and in line with the guidance provided. In this role you'll be observing the assessors and RPAs during the assessmentcentre exercises, either online or face to face, to ensure they are working in a fair and consistent way.

We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.

If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you

**What you will be doing**:

- Build strong working relationships with the assessment team, stakeholders and applicants, as it is really important to provide a first class experience
- Carry out Quality Assurance to assess Assessors and Role Play Actors (RPA) to ensure they are working in a fair and objective way
- Assess the performance of Assessors/RPA's in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
- Ensure Assessors and RPA's are offered the opportunity to demonstrate the level of competence required for their allocated role.
- Keep detailed records of Quality Assurance activities to meet verification standards.
- Feedback to the Assessment Centre Manager any individuals of concern
- Undertake training and refresher training courses when required, as well as lead training of new assessors as required, with a dedication to maintain professional development.
- Report all risks and issues encountered during the assessment
- Contribute to the external and internal Quality Assurance activities
- Attend and contribute to calibration meetings

**Key responsibilities for the assessor role**:

- Set up assessment rooms if onsite, ensuring correct material is available
- Ensure readiness if onsite or online at the appointed time at the start of each assessment day.
- Maintain records of assessment activities to meet internal or national verification standards

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

**What you’ll bring**:

- An ability to work as part of a high performing team with previous selection and assessment experience
- Highly developed communication skills
- Displays excellent interpersonal Skills
- Ability to make and communicate difficult decisions and messages
- Good judgement and the ability to assess others objectively, fairly and consistently
- Ability to monitor own performance and undertake self-development
- Have a flexible approach, prepared to work alone or as part of a team with the confidence to take ownership for decisions.
- Ability to assess, free from bias and report risks
- IT proficiency is a requirement, but training will be provided however you must be willing to use a laptop or tablet for recording assessment notes
- High attention to detail

**It would be great if you had**:

- Professional QCF assessor qualifications, or alternatively, the equivalent national NVQ assessor awards

**Employment Type**Full-time, Permanent
**Location**London
**Security Clearance Level** NPPV2
**Internal Recruiter**Katie
**Salary**£26,000
**Benefits**

25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

**Loved reading about this job and want to know more about our company?**

Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence:Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public.
We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector.
Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry TrainingBoard.