Wedding and Events Coordinator

2 weeks ago

Durham, United Kingdom Black Horse Beamish Full time

Escape to the countryside and consider a career at one of the North East's most unique events venues.

Located in the Beamish Valley conservation area, Red Row Estate is the beautiful 37 acre setting to The Black Horse Beamish, The Orchard Marquee and our extensive lavender field. On site luxury boutique accommodation is provided by our bespoke buildings, Old Red Row, Huckleberry Cottage and Red Row Retreat.

We are looking to expand our events and wedding team. In this important role for our business, your responsibility will be to effectively handle and convert wedding and event enquiries from initial contact through to final detail planning.

A good degree of self-confidence and excellent communication skills are essential to get the most from this position.

**Responsibilities -**

To operate as a well motivated sales representative for both corporate and wedding events and contribute to the effective delivery of our teams' events targets.

Engaging in both inbound and outbound enquires as required through various communication channels

Conducting tours of our facilities with potential clients and business partners and selling the strengths of our rural venue and it's relaxing extensive views

Managing regular planning meetings with clients e.g tastings and planning sessions

Contributing to the team achieving their monthly and annual sales targets and attending weekly meetings with the management / marketing team

Keeping stringent records and inputting data into our systems about the events being organised

Liaising with clients between booking and event delivery to ensure everything is discussed and recorded.

Taking deposits and payments.

Notifying overdue payments

Co-ordinating suppliers and events staff on the day

Recording customer feedback

**Requirements -**

The ability to effectively sell products and services to both wedding and business customers with good conversion rates and excellent customer feedback.

To work effectively as part of a team

The ability to build robust customer relationships and deliver high standards of service with a genuine and approachable manner is essential.

To be punctual and dependable with consistent availability delivered to customers

To be committed to ensuring every wedding and event organised is a success

Minimum 2 years’ experience in a wedding / corporate event / premium hospitality management is preferred

You will be IT literate and it would be highly advantageous for you to have some working knowledge of Rezlynx ( Guestline ).

As many incoming enquiries, appointments and events occur at evenings and weekends the role requires some flexible working hours and the shifts will change week to week and include weekends and early evenings.

**Benefits -**

Pay = £10.00 per hour plus two tier sales commission paid monthly secured on event deposits taken (expected on target commission earnings from £2000-5000 per annum however there is no sales commission cap)

28 days holiday per annum

Free on site parking

Full training is provided on our operational strategy and the specifics of venue management

**Job Types**: Full-time, Part-time, Permanent

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