Customer Services Supervisor
2 weeks ago
**£45,000 per annum + Pension + Medical + Other Great Benefits**_
- **Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm.**_
**Customer Service Supervisor’s Core Duties**
- Showcase the brand and its many benefits and features to current and future customers
- Update the CRM system with customer details and requests
- Ensure customers have an excellent customer experience
- Keep stakeholders updated with progress
**Customer Service Supervisor’s Skills Required**
- Experience within high-end retail, hospitality or hotels
- Experience as a Customer Services Supervisor offering superior customer service face-to-face
- Excellent communications and interpersonal skills
- Experience building and maintaining relationships with current and potential customers
- Experience using MS Office and CRM system
- Team player
- UK/EU Driving licence
- **Are you enthusiastic about the Customer Service Supervisor’s job? Send us your CV in a Word format today.**_
**Job Types**: Full-time, Permanent
**Salary**: £40,000.00-£45,000.00 per year
**Benefits**:
- Company pension
- Private dental insurance
- Private medical insurance
Schedule:
- 8 hour shift
Application question(s):
- Are you happy to work in central London 5 days per week on a 7-day rotating week?
**Experience**:
- luxury retail, hotel or hospitality: 1 year (preferred)
- Customer Service Supervisory: 1 year (preferred)
- MS Office and CRM systems: 1 year (preferred)
Licence/Certification:
- UK/EU Driving Licence (required)
Work Location: In person
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