Dental Receptionist
3 days ago
**Full Time Dental Receptionist - Dual Site**
**Salary**:Competitive upon experience
**Monday to Friday - 8.45am-5.30pm**
**Location**:
The Dental Centre (Lancashire Dental) BB1 2AF
Ewood House Dental Surgery (Lancashire Dental) BB2 4HU
**Key responsibilities & duties -**
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner
- Receive and deal with patients and visitors in a pleasant and prompt manner
- Keep patients informed of any delays
- Notify dentists/hygienists of patients arrivals
- Schedule patient appointments in accordance with practice policies and keep records of all appointments and remind patients of their appointments as required
- Collect and record patient payments and pursue any outstanding payments in line with practice policies
- Follow computer procedures to ensure patient records are properly maintained
- Carry out routine housekeeping procedures on the computer, including undertaking regular backups in line with practice policy
- Liaise with dental labs, suppliers and other organisations as required, keeping records of lab work in and out.
- Deal in an appropriate with patient feedback and inform the practice manager about patient feedback and complaints
- Manage the sales of dental sundries to patients and ensure patients are given the opportunity to buy sundries when they leave the practice
- Keep the office, patient toilet and reception area tidy and welcoming
- Attend all practice meetings as requested
**Academic or trade qualifications**
- Dental Reception experience required
**Work experience and skills**
- Motivated / Team player, Friendly and bubbly and willing to learn.
**Benefits**:
- Well known, long standing practices
- Long standing staff members, family atmosphere
- Specialist sister practice - orthodontics, implants, Invisalign, endodontist, periodontist
- Progression available
- Courses available for staff members for career progression
- Great career opportunity
- Free parking available
- Perkbox subscription - discounts
- Annual cost of living salary increase yearly
- Birthday off as extra to allowance
We look forward to hearing from you
IND003
**Job Types**: Permanent, Full-time
**Benefits**:
- Additional leave
- Company events
- Company pension
- Free parking
- Store discount
**Experience**:
- Dental practice: 1 year (required)
- Dental receptionist: 1 year (required)
Work Location: In person
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