Student Welfare Adviser

**Ref Number**

B04-06378

**Professional Expertise**

Student Well-being and Registry

**Department**

UCL BEAMS (B04)

**Location**

London

**Working Pattern**

Full time

**Salary**

£43,374 £51,860

**Contract Type**

Fixed-term

**Working Type**

Hybrid

**Available for Secondment**

No

**Closing Date**

31-Aug-2025

**About us**:
The Department of Mathematics at UCL is an internationally renowned department within one of the world’s most prestigious universities. Since its beginning, mathematics at UCL has been enhanced by its many outstanding members of staff. Indeed, two of its students (and later staff) Professor Klaus Roth (1958) and Professor Alan Baker (1970) have gone on to win the Fields Medal. Another former member of staff Professor Tim Gowers won the Fields Medal in 1998 for work he did whilst at UCL. Since 2011 the department has grown considerably.

There are approximately 81 academic members of whom 34 are full professors, and a number of Honorary members of staff, including Fellows of the Royal Society. The department also has approximately 31 Postdoctoral Research Fellows, approximately 102 PhD students and approximately 38 MSc students. We also welcome a regular stream of distinguished visiting academics from home and abroad.

The broad range of research interests is reflected in the large choice of courses available in the third and fourth years of the degree programmes, from spectral theory, groups and geometry to fluid mechanics and from mathematical ideas in biology to cosmology. Research funding in the department from EPSRC, ERC, Leverhulme Trust and the Wellcome Trust has grown significantly in recent years with an increase of 70% in total funding since 2011.

**About the role**:
This role is working within the Professional Services Team in the Department of Mathematics, serving an UG cohort of over 1000 students.

The Department has a large cohort of UG and PG taught students as well as a thriving research student community. By utilising networks and the pastoral care system already in place, the role holder will be able to collaborate effectively across a range of colleagues, networks and students, which is essential for success in the role.

We are looking for individuals who are experienced working in student facing roles and have a genuine interest in supporting student welfare provision to make the most of their time at UCL, complementing the work of personal tutors and academics.

The Student Welfare Adviser will provide an interface between academics and professional services providing both wellbeing services and opportunities for students to enable students to get the maximum benefit of the wealth of opportunities available.

The role requires interaction with many people within UCL at all levels, a professional attitude, willingness to help, and an ability to remain tactful and assertive are a must in order to adequately execute the role. Building effective and positive working relationships is essential.

The Student Welfare Adviser will be responsible for and will use coaching techniques and identify new opportunities to provide support for their students. Their job will be to know their students and be a first point of contact for them, working alongside academics and other professional services staff and the Teaching and Learning team.

The post holder will be expected to be adaptable, quickly assimilate information, not be afraid to ask questions and find out information and establish their own support networks across UCL. An excellent eye for detail, superb organisational skills, the ability to communicate effectively, good humour and patience are essential.

This post is available from 1st September 2025 or as soon as possible thereafter.

**About you**:
Please refer to the Job Description document attached to this advert.

We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.

Please note, this role does not meet the eligibility requirements for a skilled worker visa under UK Visa and Immigration legislation.

**What we offer**:
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

- 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- On-Site nursery On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; disabled