Business Support Coordinator

3 days ago

High Wycombe, United Kingdom Ryemead Commercial Group Ltd Full time

**Business Support Co-ordinator**

Ryemead Commercial Group is an award-winning service business based in Loudwater, High Wycombe. We are rewarding, fast-paced and professional, and our goal is to become the leading Commercial Window Cleaning and Facilities Management provider in England. A fantastic opportunity has arisen to join the company as our Full-Time Business Support Co-ordinator.
- Previous experience within a busy multi-tasked business administration role covering office management, operations support, HR administration, sales support, and finance support
- Previous experience with any CRM Software
- Workpal, Big Change, Connect Teams, Sales Force
- Confident, ambitious, self-starter and commercially aware
- Ability to work independently and take full ownership of work
- Advanced IT skills required including Microsoft 365 and CRM software
- Excellent communication skills, both written and verbal
- Meticulous attention to detail
- Provide exceptional customer service
- The ability to multitask and work under pressure
- A team player who is happy to take on new tasks as required

**An Overview of Duties**:

- Entering sales enquiries in our CRM
- General sales administration tasks.
- Arranging site visits for team to survey work
- Follow up on all sales quotes, logging progress in CRM
- Data Entry and population of CRM with new clients, contacts, and sites
- Create new jobs and PPM contracts within our CRM software
- Book in and organise jobs via our CRM software including support for our engineers regarding any issues that may arise
- Populate preferred supplier list and ensure all subcontractors are compliant
- Finance administration tasks i.e sending invoices, payment reminders.
- HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
- Create company social media posts including staff updates and birthdays
- General office duties including answering the telephone, customer service and cover for staff holidays
- Any project work as required to support the senior management team
- Assist with managing trade water sales and administration
- Fleet Management Support
- Health and Safety Support

**Hours**:
40 hours a week / Monday - Friday 8:30-5pm

**Benefits**:

- Established, multi-award winning and growing company
- Established and exciting high-growth business with big ambitions
- Permanent position with the opportunity to progress as company grows
- 28 days holiday allowance (including Bank Holidays)
- Immediate start
- Salary negotiable, based on experience
- Auto Enrolment Pension scheme
- Friendly working team with quarterly team-building and social events
- Discretionary company bonus scheme following 6-months’ service
- Enhanced holiday allowance after 3 years’ service
- Birthday as holiday after 2 years’ service.

Pay: £28,500.00-£30,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: BSC

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