Apprenticeship Coordinator

**About Us...**

PQMS is a leading training and management consultancy, established in 1999. We have a passion for improving the performance of our customers and specialise in providing training and development programmes that meet the requirements of their business. We deliver training nationally, with centres located in West Sussex, Coventry, Manchester, and Edinburgh.

As part of the Hexatronic group, we are proud to embody their core values of being responsible, open, and inventive. We continuously strive to be clear, solution-oriented, and easy to deal with, whether in business or in other situations. Our work helps them to achieve their vision of ‘A lasting link to the future.’

**The Benefits...**

As a training provider that has organically grown, people are right at the heart of our business. Our team often describe PQMS as a family, and we are proud to reinforce that ethos in everything that we do. We are incredibly proud of our culture and work hard to ensure that PQMS is a great place to work for our people, where they can have fun, grow their career, and deliver superior service to our customers.

We know how important work life balance is, so we make sure our teams working hours reflect this. We do not believe in contacting you outside of working time, and our operating hours mean that every weekend and bank holiday is yours to relax and enjoy. We also get to benefit from the Wellbeing events that the Hexatronic Group organise throughout the year.

By working for PQMS, not only do you get to be part of a great team, but you also get to take advantage of our benefits too. These include:

- 25 days holiday + bank holidays
- Up to an additional 3 days of leave over Christmas
- Hybrid working available.
- Free on-site parking
- Access to our Employee Assistance Programme

**The Role...**

The role of the Apprenticeship Co-Ordinator is to ensure high quality training is delivered to Apprenticeship learners and robust assessments are conducted by the assessors and trainers, which provides informative feedback against the relevant standards and qualifications for which they are occupationally competent.

The Apprenticeship Co-Ordinator will ensure this by working with the Quality Co-Ordinator to gain information from observations and sampling feedback but also by triangulating this information with evidence from monitoring reports and feedback from learners and employers. The same process will be conducted for the Assessor. The Apprenticeship Co-Ordinator will manage the progress of learning and co-ordinate scheduling of work.

This role offers hybrid working, with the opportunity to work 3 days from the office and 2 days from home.

Occasional travel will also be required to our training centres in Bury (Manchester) and Pulborough (West Sussex).

**Key Responsibilities...**
- Achieve overall and timely success rates to meet business targets.
- Achieve grade 2 or above in observations and monitoring or be working towards this consistently, with sufficient progress being made.
- Submit CPD logs monthly to IQA dept in a timely manner.
- All KPIs as laid down in the Board Report/QIP are achieved or sufficient progress is being made.
- Monitor learner progression and react to deviances in a timely manner.
- Monitor learner paperwork to ensure compliance.
- Consult with EPAO’s around booking and completion of End Point Assessments.
- Deal with any apprenticeship complaints and employer updates when relevant in a timely manner.
- Update curriculums/ILPs as is required to ensure that PQMS are adhering to Ofsted requirements.
- Be available for Ofsted visits and stand in as nominee should the need arise.
- Chair the monthly Apprenticeship Meeting
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and update management reports as appropriate.
- Ensure that safeguarding is embedded robustly, and all staff and learners are safe.
- Deal with assessing staff issues & back to work interviews within that team.
- Have monthly 1-2-1s with each member of staff
- Ensure that all learners’ achievement records and centre documentation for apprenticeships are completed in accordance with requirements.
- Conduct performance reviews for direct reports on an annual basis.
- Keep up to date with ESFA changes.
- Comply with all Company policies and procedures.
- Contribute to the Company’s quality improvement processes to improve provision.
- Ensure that the Company is compliant.
- Work closely with the Quality Co-Ordinator to identify development trends and help plan standardisation meetings.
- Consult with employers when necessary to resolve issues or assist in recruitment.
- Attend regular meetings and contribute to projects related to the job role on a company wide basis.
- Consult with all other Co-Ordinators to ensure the smooth running of the apprenticeship department.
- To assist with duties within the scope and nature of the position
- To work as a team to manage team targets