Housing Officer

5 days ago


Corby, United Kingdom North Northamptonshire Council Full time

About the role
The role of a Generic Housing Officer in the council at Corby is a varied and interesting role. Currently the Housing Officers are split into two main groups - some focusing on Income Management and the others on Tenancy Management. This vacant role will initially form part of the Income Management Team.

Hours of Work: Mon 9-5pm Tues 9-5pm Weds 9-4pm

Salary Range £30,000- £32,000 Pro Rata

What will you be doing?
The purpose of the Housing Officer role at Corby is to offer all tenants in need, support and assistance to sustain their tenancy. To do this you will be carrying out effective methods of recovery of rent arrears in line with the Councils Policies and Procedures, including taking payments, contacting customers, agreeing and negotiating affordable repayment plans, interviewing customers, preparing court paperwork, attending court hearings, monitoring compliance with court orders and undertaking evictions.

You will complete financial statements to analyse income and expenditure and offer budgeting and basic debt advice to our customers, referring complex cases to specialist independent agencies. Where appropriate you will assist them to find solutions for other debts by supporting them to speak to creditors to negotiate affordable repayment plans.

About you

About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.

Our priorities are:

- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services
- We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._

Our benefits
We offer:

- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.


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