Volunteer Role- Visitor Welcome Volunteer

24 hours ago


Shrewsbury, United Kingdom National Trust Full time

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. We are looking for people to help bring the Christmas cheer and welcome visitors at our busiest time of year

**What’s involved?**

Creating warm welcomes for every visitor, putting their needs first

Sharing information, answering questions and helping visitors get the most out of their festive visit.

Giving personalised goodbyes and heartfelt thank yous

Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.

Looking out for ways to do the little things that make a big difference

Helping visitors get their bearings and informing on the best routes around the property depending on their needs

Finding out what’s on offer at Attingham and other local sites, so you can promote the National Trust and deepen their connection to our cause.

Keeping in touch with the wider team, so you know what’s happening

You are important in making sure things run as smoothly as possible - this includes getting to know health and safety and evacuation procedures.

**This role will suit you if you are **

Someone who loves meeting people and being part of a team

Looking for new experiences

Wanting to utilise your communication skills or develop them further

Someone who enjoys a busy environment

Cheerful - even when a coach party has just arrived and it’s a little bit hectic

**By getting involved, you could **

Join an enthusiastic and varied team and form new friendships

Volunteer at beautiful and inspiring locations

Enjoy new experiences and learn something new every day

Let your personality shine, and build connections with our visitors and wider

property team

Know you have made a difference to someone’s day out

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

**All National Trust volunteers will be asked to**:
Respect and uphold the National Trust values whilst volunteering with us

Complete training required of all NT volunteers and any role specific training

Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity

**We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will**:
Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely

Be offered expenses to cover agreed travel costs between home and place of volunteering.

Have remote access to support, news and rotas via our volunteer website.

**Job Types**: Part-time, Volunteer

Pay: £0.01-£0.02 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Tell us why you are interested in volunteering at Attingham Park.

Work Location: In person

Reference ID: Visitor Welcome Volunteer 2024


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