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Complaints Manager
2 weeks ago
Permanent, Full Time (40 hours per week)
We’re currently looking to recruit a Complaints Manager to join our team in Dartford.
About the Role
Joining us as a Complaints Manager, you’ll have overall responsibility for the management and administrative compliancy of our Moran Sindall Integration System (MSi), monitoring and actively managing the day-to-day service delivery, ensuing all cases aremanaged within overall time, cost and budget constraints.
You’ll support the Scheduling Team, provide training when required whilst ensuring full case management reporting is achieved and provided to the Partnership / Project Manager as and when required.
About You
Strong IT skills with both Microsoft Office packages and database management are required along with the ability to engage with large clients confidently.
**Benefits**:
26 days holiday plus bank holidays, personal health insurance, pension plan, accident cover, life assurance, company car or car allowance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme and extensivewellbeing benefits.
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include,responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
- Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success._
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