Service Administrator

1 week ago

Newbury, United Kingdom Technical Services Ltd Full time

We are seeking an experienced service administrator who thrives in a busy environment to join our team scheduling engineers and providing administrative support in our office as part of our team.
**Service Administrator Responsibilities**:

- Answering calls from clients in a professional manner, ensuring a clear understanding of the clients’ needs and booking calls onto the software system.
- Responsible for scheduling and booking all Engineers work on to service software package including emergency calls (for which training will be provided.)
- Producing quotations for client work, ensuring all relevant information is included.
- Raising purchase orders.
- Ordering all parts, keeping all logs up to date.
- Responsible for managing an accurate and effective filing system, keeping all paper based and electronic files in order.
- Working as part of a team, providing cover in the office, including any administration duties as required.
**Service Administrator Requirements**:

- Previous experience of working in an administrative / service dept role an advantage
- Good IT skills with experience of using Microsoft office products including Outlook, Word, Excel and PowerPoint.
- Good general standard of education including GCSE (or equivalent) Mathematics and English Language grade A-C.
- Ability to establish and maintain effective working relationships
- Excellent interpersonal and communication skills
- Calm and professional manner
- Excellent customer service skills
- Strong organisational skills including proven ability to prioritise and work to deadlines
- Excellent time management
- Able to work well under pressure
- Self-motivated with enthusiasm and willing to learn
- Ability to work on own initiative and as part of a team
**About Us**:
Technical Services Ltd is an established heating, ventilation, refrigeration and air conditioning contractor with particular experience in catering and leisure operations. Based in Newbury, Berkshire, we cover London, Midlands and the Home Counties.
**Location**: Newbury, Berkshire
**Contract Type**: Permanent
**Hours**: Full Time
**Salary**: £24,960 - £27,040 per annum (dependent on experience)
You may have experience of the following: Service Administrator, Service Admin Assistant, Service Assistant, Service Clerk, Service Co-ordinator, Service Office Clerk, Senior Administrator, Admin Officer, Admin Supervisor, Admin Support Officer,, AdministrationOfficer, Administration Supervisor, Administrative Officer, Clerical Officer, Administrator, Admin, Administrative Assistant, etc.
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