Reconciliation Specialist

2 weeks ago

London, United Kingdom TPN LTD Full time

**About the Company**

Our client are a leading licensed UK digital bank on a mission to disrupt the banking industry, and have a fast moving spirit and culture. They’ve built an app with smart money management tools to help customers live a healthier financial life. Alongsidethis they also offer ground breaking B2B banking and payments services.

Since launching back in 2014 they have opened almost three million accounts and have been voted Best Current Account for the last five years running, named Which? Banking Provider of the Year for the last two and we were the most switched to bank in 2021.

**About the Opportunity**

They are looking for a Reconciliation Specialist to join their Payment Operations team. You will be working closely with numerous teams across the Bank, ensuring that all of their customer transactions have been successfully processed and the relevant cashand suspense accounts balance. It is a great opportunity to learn about payment reconciliations daily processes, gain exposure to other aspects of the business and build relationships across teams.

**Responsibilities**
- Performing daily account reconciliations.
- Recognising and resolving unreconciled customer transaction breaks across the bank’s ledgers and suspense accounts.
- Working closely with various internal teams, e.g. Payment Associates, Engineers, Fincrime, Treasury Bank office etc to ensure payments have correctly posted to customer’s accounts and all the supporting entries have cleared.
- Taking ownership of issues, whilst ensuring that appropriate escalations are carried out.
- Coordinating and assisting internal bank teams with investigations and efficient incident resolution.
- Actively seeking to improve processes and workflows.
- Maintaining existing and creating new procedural documentation.
- Experience in reconciliations and payment specialist roles.
- Intermediate Excel / Google Sheets skills.
- High level of attention to detail.
- Ability to proactively identify and resolve issues and discrepancies.
- Great analytical skills.
- Willingness to learn and develop knowledge in reconciliations key-systems and processes.
- Detail and process oriented and comfortable working with large volumes of data and numbers.

**What's on Offer**
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

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