Night Guest Service Assistant

2 weeks ago


Dundee, United Kingdom Ridgevale Estates Limited Full time

**Job Ref**:RID1085

**Branch**:Hampton by Hilton Dundee

**Location**:Hampton by Hilton Dundee

**Salary/Benefits**:£12.50 per hour

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:10.00pm-08.00am

**Hours per week**:40

**Posted date**:15/09/2025

**Closing date**:17/10/2025

What is in it for you?

As part of the team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Paid breaks
- Starting salary above national minimum wage

A day in the life of

As Night Guest Service Assistant, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.

Based in the Hampton by Hilton Dundee City Centre, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Previous hotel experience, and use of the ONQ system would be beneficial.

Our business district rooms are a short walk from the University of Dundee. We're within a mile of Discovery Point, The McManus art museum, and city center shopping and dining. The Dundee train station is five minutes away, providing easy airport access.



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