Guest Service Assistant

1 week ago

Dundee, United Kingdom Ridgevale Estates Limited Full time

**Job Ref**:RID1050

**Branch**:Hampton by Hilton Dundee

**Location**:Hampton by Hilton Dundee

**Salary/Benefits**:£11.94 per hour

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:7am-3pm or 3pm-11pm

**Hours per week**:16-32

**Posted date**:07/02/2025

**Closing date**:09/03/2025

What is in it for you?

As part of the team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme

A day in the life of

As** Guest Service Assistant**, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Hampton by Hilton Dundee you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. You will have a pro-activer and enthusiastic approach to work and strive to ensure that all tasks are completed to a high standard. Previous experience working in a reception role or using the Opera system would be beneficial.

Our business district rooms are a short walk from the University of Dundee. We're within a mile of Discovery Point, The McManus art museum, and city center shopping and dining. The Dundee train station is five minutes away, providing easy airport access.

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