Tenant Involvement Officer
1 day ago
**PERMANENT**:FULL TIME - 37 HOURS PER WEEK**
**SALARY**:£27,711 - £30,060**
**LOCATION**:TIVERTON**
Are you looking for a new challenge - one that’s as rewarding as it is impactful? Mid Devon Housing has an exciting opportunity for a Tenant Involvement Officer to help amplify tenant voices, strengthen community connections and drive service improvements. If you are passionate about customer engagement and want to help shape meaningful change within our communities, this role could be a great fit for you.
**Our benefits include**:
- Competitive rate of pay
- Generous annual leave entitlements
- A flexible benefits scheme including access to a discount shopping (online and high street) and events
- Discounted leisure memberships
- Employee Assistance Programme
- Full training provided with excellent training and development opportunities
**What you’ll be doing**
As a Tenant Involvement Officer, you’ll play a vital role in creating a culture of collaboration and inclusivity. Your key responsibilities will include:
- Championing tenant engagement to ensure their voices inform key decisions
- Building relationships with stakeholders to enhance tenant-focused initiatives
- Enable tenants to have a wide range of opportunities to influence major decisions
- Produce engaging content for newsletters, publications and digital platforms
- Develop innovative ways to connect with under-represented and hard to reach groups.
Please see the full job description for all key responsibilities.
**What we are looking for**:
You will have:
- Excellent communication and presentation skills to engage a variety of audiences.
- Experience of working in a customer focused environment
- Good interpersonal skills with an ability to be diplomatic & discreet
- An ability to form and to develop effective working relationships with a wide range of people and other agencies
**To find out more**:
For full details please read the Job Description and Person Specification - Tenant Involvement Officer
The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.
A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.
Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.
**How to apply**:
**People Services**
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP
Please remember to quote the following post and vacancy numbers:
**CLOSING DATE**:
- 3 January 2025 at 5:00pm
**POST NUMBER**:
- HS21
**VACANCY NUMBER**:
- 2024173
**PROPOSED INTERVIEW DATE**:
- 13 January 2025
Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.
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