Transport Administrator

2 weeks ago

Nuneaton, United Kingdom GRS Group Full time

We are currently looking for an enthusiastic, driven, and adaptable individual to work alongside our energetic team in Nuneaton. The role requires a CAN-DO attitude. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you

**JOB PURPOSE**

RSS is recruiting for the Transport Team, a position that incorporates both customer data entry and Transport Administration roles. The main function of the role is to work alongside the Transport Teams, ensuring all data reports are kept up to date and transport requirements are entered onto the various internal, and external customer portals.

**MAIN DUTIES AND RESPONSIBILITIES**

This is an important role within GRS, with primary responsibility to:

- Working with the RSS Operations Coordinator to create and maintain accurate data in the Customer Contract portals.
- Working with the Ticket Administration Team and the Transport Coordinators to help resolve queries that are preventing customers from being charged.
- Working closely with the Transport Coordinators to meet customer deadlines relating to the individual booking systems for material deliveries.
- Escalate any discrepancies identified in the Contract Portals to the management team.
- Accurately monitor delivered volumes across the Contracts and document any variances complete with a detailed narrative.
- Develop ways to improve the existing processes.
- Work with the Transport Administration Teams to ensure haulier vehicle speeds, specified delivery routes and any waiting times are tracked, documented and kept up to date, daily.
- Attend weekly review meetings with the RSS Transport Manager.

**KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB**
- Self-motivation.
- Good timekeeping.
- Strong organisational skills.
- Excellent communication and interpersonal skills with a friendly telephone manner.
- Experience with technology and software.
- Comprehensive knowledge of excel spreadsheets and the ability to use relevant formulas.
- Great problem-solving skills.
- Attention to detail.
- Accurate data entry.
- Ability to work independently as well as within a team.
- Experience with conducting research and data analysis.
- The ability to meet given deadlines.

**BENEFITS**
- 23 Days holiday + Bank Holidays.
- Death In Service Benefit.
- Bonus Scheme.
- Access to GP Line for you and your household.
- Employee Assistance Programme access with support provided for Financial, Legal and Health & Wellbeing.

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