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Legal Claims Handler

2 weeks ago

Sheffield, United Kingdom SSB Group Full time

The Legal Claims Handler is responsible for the receipt of the initial instructions and initial matter creation and associated checks to support risk assessment.

**Primary Duties**
- Logging and verifying Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System
- Requesting and verifying required documentation from the Client/CMC
- DSAR Reviews including Limitation and Out of Scope Reviews
- Carrying out the Welcome Call with the Client
- Request all relevant information from the relevant parties as soon as the need is identified
- Reviewing Quantum Reports and evidence in respect of the clients claim
- Preparing quantum calculations and offers to the defendant including advice to the client
- Preparing the case up to Letter of Claim being sent to defendants
- File management including individual task list and exception report management
- All necessary calls and correspondence with the Client, Defendant and third parties in the initial stages of the Client’s claim.
- Being proactive in your approach to the role by researching the area of law you practice in and keeping up to date with all relevant case law and industry updates.

**Attributes & Competencies Required**
- Required_
- Good interpersonal and communication skills to interact confidently with both staff and members of the public
- English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent)
- Proven ability to plan, manage and prioritise workloads
- Flexible approach to working as some evening and weekend work might be required to meet the Client’s needs
- Capability to undertake all assignments in a timely manner
- Desirable_
- Knowledge of GDPR and Data Protection

**Job Types**: Full-time, Permanent

**Salary**: £16,500.00-£17,290.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift

Work Location: One location