Claims Handler

**Do you have some Claims Handling experience and would like to now join a Law Group that are forward thinking, innovative and that can offer you opportunities to develop and progress in your career?**

As a leading wholesale insurance broker who are part of a large group of law firms, we provide niche insurance products, flexible schemes and individually tailored services for brokers, broker networks and IFAs. We are a specialist provider of legal expenses insurance and offer a streamlined service from the Group legal team.

We have one of the broadest ranges of added value insurance products and services in the market. So, we can offer our clients a competition-beating suite of solutions - a 'one stop shop' for all their insurance needs. Our clients include an extensive list of market leading insurance brokers in both the UK and the Republic of Ireland.

Being at the forefront of cutting-edge technology, we are a modern group of businesses. Our technological expertise means we can deal with clients locally or at a distance.

We are a Multi Award-Winning Employer offering an array of legal services which coupled with our visions for further expansion make us a force to be reckoned with

As our newly appointed Claims Handler you will provide a call answering service and comprehensive claims management service from notification through to settlement, to all of our customers and clients.

**Role responsibilities**:

- Managing your own workload in accordance with agreed targets. To ensure work undertaken is conducted in a manner that meets the client, business and regulatory requirements
- Consider and where appropriate settle clams and fees covered by the underlying insurance policies
- Build relationships, trust and respect with clients and customers
- Take notification of all new claims and consider validity of LEI and other covers on each case and recovery prospects
- Assess Prospects of Success and negotiate with third parties
- Manage and drive the clients claim forwards taking in to account both the client’s and the business’s needs, keeping all relevant stakeholders informed of any and all developments at all times
- Handle claims on behalf of underwriters in relation to all lines of Lexelle business from inception to settlement
- Develop a deep understanding of cover available under all policies and relevant claims processes for motor and non-motor insurance
- Maintain a good understanding of regulatory requirements and civil litigation
- Assist Management where necessary
- Manage diary/task lists for claims.
- Undertake any tasks which may be required to ensure the smooth running of the department
- Adhere to FSA and Data Protection regulations
- Work to targets on both quality/quantity of work and conversion of appropriate leads
- To be an initial referral/training point for Insurance Administrators and assist the Management team in the management and development of the Claims Team and the business as a whole.
- Work well with others
- Confident communicator at all levels
- Well organised, self-motivated with the ability to work in a fast-paced environment
- Ability to meet targets / deadlines
- Ability to learn new processes quickly and develop a deep understanding of the work being undertaken
- A good/sound history/experience relating to general insurance is not essential but is advantageous
- Some claims/basic legal knowledge would be an advantage
- Minimum of 5 GCSE’s graded A-C or 5 upwards
- Good decision making and ability to justify decisions made.

**What we can offer you**:

- Industry leading training
- Competitive starting salary - DOE
- Opportunities for you to progress and develop further
- Healthcare cash plan
- Pension Scheme
- Free Parking
- Free Costco Card
- Free daily Fruit
- On-site subsidised canteen
- Death in service
- Employee Assistance Programme
- Annual Summer and Christmas Parties
- Team bonding events
- Award Events
- Dress down Fridays
- Regular Salary Reviews

If this role sounds like you, we WANT to hear from you Please APPLY NOW

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £20,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location