National Account Manager

2 weeks ago

Bristol, United Kingdom Synlab Full time

**Job Title**: National Account Manager

**Location**:Home-based / Bristol

**Salary**: up to £45,000 per annum (negotiable) + Commission/ Bonus

**Job type**:Permanent, Full time

Part of SYNLAB Group - Europe's largest clinical diagnostics provider, SYNLAB Laboratory Services have helped thousands of our customers to identify, deter and rule out drug/ alcohol misuse within the workplace.

We are one of only a few providers to offer a combined in-house collection and laboratory service, enabling us to deliver industry-leading turnaround times.

**Duties include**:

- Effectively manage the relationship between SYNLAB and their key national accounts
- Increase revenue for all sectors of the business from existing clients
- Ensure regular communication occurs with key clients
- Work with the IT team to ensure required Management Information is created and shared with Key clients
- Lead new client on-boarding and support Tender process as required
- Create new business opportunities
- Contribute to the delivery of key marketing programmes/campaigns

**Essential Skills and Experience**
- Account management experience
- Establishing an outstanding client experience by providing outstanding service and commitment to deliver
- Full Driver's Licence
- Experience of the Lifesciences/ healthcare/ pathology sector
- Accuracy with strong attention to detail
- Resilient and calm nature whilst under client pressures
- Self-awareness and strong interpersonal skills

**Desirable (not essential)**
- Client upsell and telemarketing experience
- Experience of working in an accredited Quality Management System
- Experience with LIMS
- Experience with Office 365

**About Us**

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people,and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build theircareers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.

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