IT Support Analyst

2 weeks ago


Leeds, United Kingdom MERJE Ltd Full time

**Advertising Template**

**Job Title**

**IT Support Analyst**

**IT Support Analyst**

**Flexible Monday-Sunday 7am-9pm**

**£20,000 - £28,500 + Annual bonus**

**Morley, Leeds**

Are you a tech savvy IT professional?

Do you have experience working within an IT support team?

If so then I have the perfect role for you

We are seeking IT Support Analysts to join an award-winning business that is growing at a rapid pace with superb career advancement opportunities.

**IT Support Analyst responsibilities**:

- Incident Management including registration, triaging, escalation, tracking, routing and closure of Incidents, into the Ticketing System
- Ensuring all IT Portal incidents are triaged by the desk within SLA
- Acknowledge and Triage all un-categorised Service Requests within SLA
- Providing excellent customer service

**IT Support Analyst Benefits**:

- Free parking
- Hybrid working
- Annual bonus
- Paid training
- 34 days holiday + you can purchase 5 additional days
- Healthcare plan
- Free breakfast & dinner
- Cycle to work scheme
- Green car scheme
- Store discounts

**CLICK APPLY** to find out more about this IT Support Analyst opportunity.
- If you would like this job advertisement in an alternative format, please contact MERJE directly_


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