Software Trainer

First Things First - What We Can Offer You
- Excellent salary and benefits package
- Private health insurance with Vitality
- Company pension scheme
- A generous annual leave entitlement plus a personal leave entitlement
- A discounts and cash back scheme
- A one-off Home Office Allowance
- 24 weeks’ Maternity/adoption and 8 weeks’ Paternity leave at full pay (terms apply)
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
- Cycle to work scheme via Cyclescheme
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
- Simscout referral scheme - earn £££ if you refer a friend to work here
- Simpeep outreach fund - financial support for employees experiencing unforeseen financial hardship
- Opportunities for career progression and development
- Casual dress and relaxed office environment
- Check out our website for more about working at Simpro

The Job

Are you passionate about technology, driven to help others succeed, and ready to make an impact? As a Software Trainer you’ll be at the heart of client onboarding and retention, making sure customers are empowered to adopt and thrive with our products.

**Salary**: Up to £40,000 depending on experience
Location: UK, Remote

What You’ll Do- Train traditional customer workflows, enabling customers to adopt our products in their business.- Provide data & design services to customers such as creating reports or output documents.- Assist senior staff by working collaboratively to provide training or data & design services to new or expansion clients.- Tackle moderately challenging problems where analysis of situations or data requires a review of a variety of factors.- Develop and maintain product knowledge, including staying up to date with recent product releases.- Leverage intermediate business acumen and industry insights to provide effective outcomes for customers.- Contribute to customer outreach campaigns and facilitate feature-based workshops or group learning as required.- Facilitate training sessions using a variety of online or face-to-face formats. This may require travel.

What You’ll Bring- Experience in a similar role is highly desirable.- A proactive problem-solver with strong communication skills.- A passion for helping customers achieve success by guiding them through our product offerings.- The ability to adapt to different learning styles and provide engaging, effective training.

Core values required of all Simpro, AroFlo, & Clockshark employees:
We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
- Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift._

Welcome
- Welcome to Simpro Together with ClockShark and AroFlo, we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together***

About Us
- Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises three industry-leading companies, Simpro, AroFlo, and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro and AroFlo provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions.Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making.Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
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