Account Manager
1 week ago
Job Title: Account Manager – Midlands & North England
Company: Social-Ability Ltd
Location: Home-based (ideally between Birmingham and Manchester)
Salary: £40,000 OTE (Basic + Quarterly Performance Bonus)
Job Type: Full-time
About Us
Social-Ability Ltd is transforming lives through our award-winning Happiness Programme, which uses interactive light technology to create joyful, meaningful experiences. Originally designed for people living with dementia, our programme is now used across a wide range of settings — including care homes, hospitals, libraries, schools, and services supporting individuals with learning difficulties.
"It's like watching someone come alive again."
"The lights brought my mum back to me — even just for a moment."
"We've never seen this level of engagement before. It's beautiful."
The Role
We're looking for a passionate and proactive Account Manager to support our clients across the Midlands and North England. You'll deliver training, encourage best practices, and ensure our Happiness Programme is always running the latest software. This is a home-based role with one day at our Tonbridge head office every two weeks.
Key Responsibilities
- Deliver engaging training sessions on our interactive light technology
- Encourage creative use and best practices across client sites
- Ensure software updates are installed and clients stay current
- Track and achieve quarterly account management metrics
- Build strong, supportive relationships with client teams
What We're Looking For
- Ideally based between Birmingham and Manchester
- Experience with CRMs such as HubSpot or Pipedrive
- A disciplined self-starter who thrives independently
- Confident communicator and trainer
- Organised, proactive, and tech-savvy
- Previous account management or client-facing experience preferred
Benefits
- £40,000 OTE (basic salary + quarterly bonus)
- Company car provided
- Flexible home-based working
- Supportive, purpose-driven team culture
Interested? Then please send a short note in to us saying why you think you would fit the role. The note is important to us as it shows some commitment and so much more about you than your CV (which of course we would also like).
Job Type: Full-time
Pay: Up to £40,000.00 per year
Benefits:
- Work from home
Work Location: Hybrid remote in Tonbridge TN9 1SP
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