Service Administrator
7 days ago
**Job Title: Service Administrator**
**Location: Chadderton**
**Salary: £19,890 per annum **to £21,930 per annum (dependent on performance)**
**Hours of work: Monday to Friday (8.30 am until 5 pm)**
Our client, one of the UK’s leaders in providing innovative construction and engineering solutions for clients within a variety of sectors including Retail, Health, Education and Commercial, now has an immediate need for a Service Co-ordinator to join thecurrent team in the Chadderton Office.
The role presents a fantastic opportunity to join this well-established business with an impressive portfolio of clients.
**Principle Accountabilities**:
- Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients.
- Recording incoming and planned service request activity.
- Pre booking of site visits when required.
- Progressing service request activity to completion.
- Liaison with engineering team.
- Reporting on completed / outstanding service activity.
- Pre booking of site visits when required.
- Preparing service activity for invoicing.
- Ad-hoc activities as requested by Manager.
**Key Performance Indicators**:
- Meeting client SLA’s.
- Reporting to clients in timely manner.
- Management of issues relating to unfinished service works.
**Knowledge, Skills and Abilities**:
- Experience in administration (minimum of 2 years’ experience)
- Ability to extract, collate and present performance data relevant to the business
- Effective communication skills both written and verbal, confident in communicating at all levels.
- Ability to work under pressure
- Confident liaising at regional, divisional and senior level.
- Experience in developing strong working relationships with colleagues
- PC literate
- Strong organisational skills with the ability to manage multiple priorities
This is an immediate vacancy
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