Accounts Assistant

2 weeks ago

StokeonTrent, United Kingdom Page Personnel Full time

Accounts Assistant - Chargebacks - Stoke-on-Trent
- Nationwide, Highly Successful and Vibrant Company

**About Our Client**:
Page Personnel are working with a highly successful, well known and continuously growing business. Due to this growth, they are looking for a Chargebacks Accounts Assistant to join the team.

Accounts Assistant responsibilities include:

- Reverse transactions relating to charged back deposits across multiple payment methods, ensuring outstanding chargeback liabilities are per expected age profile
- Process daily chargeback files received from a number of card acquirers
- Ensure customer accounts are set to the correct status per internal procedures
- Detailed analysis of charged back accounts and updating of control spreadsheets
- Generate defence bundles to send to card acquirers to challenge financial liability
- Respond to, and liaise with, banks fraud departments in order to stop chargebacks at source
- Support with the development of chargeback processes in the United States and other new territories
- Assist with the creation of a chargebacks reporting pack for management use
- Other ad hoc duties as and when required

**The Successful Applicant**:

- Good working knowledge of MS Excel - Required
- A basic knowledge of chargebacks
- Required
- GCSE Maths: C or above - Required
- Strong communication skills both written and verbal - Required
- Flexible to adapt to a hybrid working approach whilst maintaining working standards - Required
- Excellent work ethic and attention to detail - Required
- Ability to work well alone or as part of a team - Required

**What's on Offer**:
This role will offer a salary up to £26,500 depending on experience as well as a benefits package including hybrid working, study support, excellent career progression opportunities, company pension scheme, free on-site parking, daily lunch allowance, generous holiday allowance + more

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