Transport Coordinator
3 days ago
Due to business growth our client are actively looking for a Transport Controller in their NORTHAMPTON location
The main responsibilities within the Transport Coordinator role are:
- Allocation of work to couriers in a fair and transparent manner.
- Taking bookings accurately and advising clients of our services.
- Monitoring of jobs through to POD and completion.
- Implementing and maintaining Service Level Agreements.
- Proactively keeping clients and fellow employees informed of any delays or issues.
- Ensure your fleet size is sufficient to service your clients particularly during peak periods - maintain levels and recruit drivers when required.
- Any other duties instructed by Operations manager or directors
Handle the out of hours duty phone 1 week in 3.
The key skills we need you to have for the role include:
- Managing and exceeding customer expectations.
- Acting on your own initiative without constant supervision.
- Ability to communicate clearly with clients, couriers and suppliers and remain professional at all times.
Flexibility
Be highly organised.
- Previous transport industry experience.
- Previous controlling experience.
- Good geographical knowledge.
- Excellent punctuality and attendance
- Computer literate.
- Acting on your own initiative without constant supervision
- Excellent punctuality and attendance.
Hours are 10am till 7pm - Monday to Friday (flexibility will be required)
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00 - £24,000.00 per year
Schedule:
9 hour shift
Monday to Friday
Work remotely: No
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