Care Home Administration Support

**Job Title**:Care Home Administration Support** **Salary: £14 p/h** **Hours: 22.5 hours per week (Mon - Fri - Approx. 10.00am - 2.30pm)** **Location: Nightingale Nursing & Care Home, NG21 9PA** **Employer: Nightingale owned by Jasmine Healthcare** **Do you want to make a difference in the care sector?** **Do you want to work for a Mission & Values led organisation?** **Do you want to work somewhere you can thrive and meet your potential?** **Do you want to work where you are recognised and rewarded?** **What can Jasmine offer you?** In line with its Mission, Jasmine tries to do everything possible to "prioritise our people", as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team. Consequently Jasmine offers the following to those that perform this valuable role: - Salary - We pay top quartile market salaries - Pay Rises - Annual Performance related pay increases of up to 8% in addition to any cost of living increase - Holiday - 28 Days including Bank Holidays - Pension - We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to - Bonusly Points - These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents' lives - Training - All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to £500 - Refer a friend incentive - Up to £1,000 for referring a suitable team member - Meals - Enjoy low-cost meals at just £1 per course while on shift - the curry is a must-try - Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7 - DBS check - We pay for this **A little about Nightingale**: Nightingale Nursing & Care Home is based in the centre of Edwinstowe, near Mansfield. The home, although purpose-built, has been made very homely, and has a selection of garden areas, in line with Jasmine's values and ethos. The home provides personal, nursing and dementia care to 49 residents. **Competencies for Care Home Administrator**: - Ability to follow and embed processes - Excellent communication skills, written and verbal - IT Literate - Flexible approach to tasks and teamwork - Goal orientated to achieve SMART objectives - Self-motivated - Organisation and Administration skills **Day to Day Responsibilities for Care Home Administrator**: - Onboarding & Induction_ - Coordinate and deliver engaging induction experiences tailored to each role and service. - Ensure compliance, training, and documentation requirements are completed efficiently. - Act as the main point of contact for new starters throughout their first 90 days - Culture & Engagement_ - Be a visible and approachable presence within homes and the Support Hub to build relationships with team members. - Promote and embed organisational values into everyday practice. - Gather and act on feedback from new starters to improve the onboarding journey - Absence Management_ - Assist manager with absence management processes, including return-to-work conversations and tracking absence data. - Provide supportive check-ins with team members where appropriate, helping to balance wellbeing with attendance expectations. - Escalate concerns where patterns or risks are identified. - Retention & Development_ - Carry out regular check-ins with team members during their first year to support engagement and performance. - Highlight early signs of disengagement and work with managers to resolve issues. - Support the delivery of people initiatives to improve retention and wellbeing. - One to Ones_ - Ensure one to one are held regularly, clearly documented and retained - People/Administrative Support_ - Provide adhoc administrative support to the homes as required **Essential Requirements for Care Home Administrator**: - 2 years' experience in an administrative role - Confident in supporting sensitive conversations, including absence and wellbeing - Live within 20 minutes of the care home **Preferred Requirements for Care Home Administrator**: - 2 years' administration experience in any kind of care home - Some experience of HR processes including inductions, onboarding and absence management **A little about Jasmine**: - By _prioritising_ _**_our people_**_, our mission is to provide the _**_highest standards of care_**_ to _**_as many elderly residents as possible_**.** Below are a few of the ways that we objectively demonstrate we are achieving our Mission: - Well over half our team have a relevant Diploma qualification with another fifth currently studying for one - We have a 4.8 star rating (out of 5.0) on Indeed as a top employer - We have Good and Outstanding Care Quality Commission (CQC) inspection reports **Join us for a rewarding career where yo