Dental Receptionist
2 weeks ago
**Job Overview**
**Days and Hours Required**:
**Role 1**
Monday - 8:15am-6pm
Tuesday - 8:15am-6pm
Wednesday - 8:15am-8pm
**Role 2**
Thursday 8:15am-6pm
Friday 8:15am-5pm
Saturday 8:45am-1pm/4pm
**Duties**
- Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
- Schedule appointments and manage the appointment calendar efficiently to optimise patient flow.
- Handle incoming calls, responding to inquiries and providing information about services offered.
- Calling patient due for their recalls.
- Maintain patient records accurately, ensuring all information is up to date and confidential.
- Process patient payments and manage billing inquiries as needed.
- Coordinate with dental staff to ensure seamless communication regarding patient care.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Uphold a clean and organised reception area, ensuring it is welcoming for patients.
**Skills**
- Strong organisational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- Proficiency in office administration practices, including familiarity with dental software systems (preferred but not essential).
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- A team player who can collaborate effectively with colleagues across various roles within the practice.
**Job Types**: Part-time, Permanent
Pay: £12.21-£13.00 per hour
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
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