1st Line Support Engineer
1 day ago
**BRAND NEW VACANCY**
**Role**: 1st Line Support Engineer
**Location**: Epsom, Surrey (WFH arrangement)
**Salary**: up to £30,000 DOE
**--- BRAND NEW VACANCY, DON'T MISS OUT --**
Do you love the TV and film industry?
Now is your chance to join a media client of mine based in Epsom They are looking for Technical & Customer Service Support to join their newly expanding team on a permanent basis You'll get the incredible opportunity to get hands-on experience with bespoketechnology and jet off to events across the globe, including New York & Europe
You'll gain experience working alongside the development team, software and hardware testing, and RMA processing. Don't worry if you don't have experience in these as they believe in learning on the job, so you'll get trained and mentored by senior staffand your colleagues.
You'll be based in the Epsom office (flexible work from home arrangement) providing 1st Line Support with:
- Windows 7/10/11
- Good networking knowledge (firewalls, routers, LAN, and VPN)
- Basic hardware knowledge
- Excellent communication skills and a team player
- Full Driving License
- Basic knowledge of the TV and film industry (or a genuine interest)
- Customer Service
- Microsoft Office
- Organisation skills
- Ability to multi-task
Let's not forget the incredible benefits of this Technical & Customer Service Support role...
25 days holiday, and plus bank holidays.
Annual pay review.
Hands-on experience with cutting-edge technology and work with a team of experts.
Company events are organised and international travel may be required.
Pension scheme.
Flexible work-from-home arrangement.
Training and development opportunities, the potential for paid courses and certificates, and internal training
- This role would suit somebody within the following position:_
- IT Helpdesk, IT Support, IT Support Analyst, 1st Line Support, Desktop Support, IT Support Technician, IT Support Engineer, First Line Support_
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