Team Leader

3 days ago

Redhill, United Kingdom Willis Towers Watson Full time

As a Team Leader at WTW, you will be making a valuable difference within our leading and fast-growing pension administration business. You and your team will provide a valued and well-regarded service to our impressive portfolio of clients that include a number of prestigious and market leading global companies. You will have the opportunity to benefit from your experience to date and develop your career further within this important and key role within WTW.

We offer you a fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus.

**The Role**
- Ensure client work is undertaken on time whilst adhering to our quality standards.
- Take ownership and accountability and monitor work allocation to ensure service level is achieved.
- Lead the more complex/project work as required.
- Drive best practice and identify continuous improvements.
- Coach, mentor and drive colleague training, development and team performance.
- High level of professionalism internally and with clients to promote our brand.
- Support and develop our client relationships as appropriate.
- Active involvement in recruitment and selection of colleagues.
- Work with your team and the business to create a positive working environment.

**The Requirements**
- Demonstrable track record in dealing with DC and/or DB occupational schemes.
- Prior experience of managing a team or experience of mentoring / training within a pensions administration environment.
- Interpersonal skills to include excellent written and verbal communication.
- Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
- Computer literate.
- Take pride in your work with accuracy and adherence to a high level of quality being paramount.
- Progression in PMI qualification desirable.

**Equal Opportunity Employer

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