Customer Sales

**Job description**
**About us**

**Otto Car is a high-growth business in the mobility sector within London and across the**
**UK. We strive to help private hire drivers and Uber partners get PCO and private hire vehicles, ready to help them achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.**

**Our work environment includes**:

- **Growth opportunities**:

- **On-the-job training**
**-Training courses**:

- **Regular social events**

**Our Story**

**Otto Car started with just one car in a garage seven years ago. We're proud to say that we are now the biggest fleet of private hire cars in Europe, with over 4,500+ cars on the road in London and UK and for the last 3 years, one of the UK’s fastest growing companies. We've helped over 20,000+ drivers get on the road, and the numbers are growing each month.**

**Owning a car is often taken for granted, but for many people, the simple act of providing an affordable and sustainable means of car ownership represents the path to financial and social freedom.**

**At Otto Car, you will not only be a part of this positive mission, where you will see the physical results of your work on a daily basis, but you will also be in a supportive environment, with plenty of opportunities to grow within the company.**

**You**:

- **are passionate about sustainable mobility**:

- **are motivated to improve road safety, specifically by improving driver standards**:

- **aren’t afraid to share your opinion**:

- **like to figure out how to fix it instead of who to blame**:

- **are down to earth**:

- **enjoy being part of something bigger**:

- **care about the environment**
- **devote yourself to what you love, and never want to stop**:

- **We are a big family that helps each other out**:

- **aren’t afraid to make mistakes**:

- **care more about your intelligence and values and welcome people from a variety**

**of experience levels and backgrounds**:

- **want to make our mother’s proud**

**About the Role**

We are seeking an enthusiastic Customer Sales & Rentals Advisor to assist us in the day to day management of tasks, reporting directly to the Branch Manager.

You will be in charge of supporting the wider Customer Sales, Rentals and Operations Team, and assisting them and the customer in finding the right solutions.

**What You’ll Bring**

Proven experience as sales advisor or other customer service/sales role, ideally within automobile/car hire industry
- Excellent data entry/integrity and strong administrative capabilities
- Experience with Microsoft Excel
- Tech savvy with working knowledge of computer systems, databases, telematics and

CRM systems
- Able to balance a customer-oriented and a results-driven approach
- Patient and comfortable dealing with complex issues and complaints
- Professionalism and outgoing personality
- Excellent communication and interpersonal skills
- Outstanding organizational and multi-tasking abilities
- Eager to learn, grow and develop in a scale up and growth environment

We are looking for somebody with great problem solving and customer service skills, who can think proactively and find solutions quickly and effectively.

The team here at Otto Car is extremely open to new ideas, and you will have the chance to produce work that you will visibly see the results of on a day to day basis, and which will directly impact the experience of thousands of existing and new users.

This means we are not only looking for a good level of experience, but individuals who can express themselves well, take charge of situations where they are most needed, and who can think effectively on their feet.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£28,000.00 per year

Working Locations : Hammersmith, Hendon
- At Otto Car, we believe that diversity and inclusion are an essential part to our success._
- We are committed to creating a workplace where everyone is respected, valued, and_
- supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual_
- orientation, religion, and ability, and we actively seek out diverse perspectives and_
- experiences to drive our growth._
- us build a more inclusive future. If you share our commitment to diversity and inclusion,_
- we invite you to apply_

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£28,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Motor Industry: 3 years (required)

Licence/Certification:

- UK Driving Licence (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person