Front of House Receptionist

2 days ago


Chesterfield, United Kingdom Twin Oaks Hotel Full time

The main purposes of the hotel reception staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth room bookings service.

**Main Tasks and Responsibilities**

To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.

To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.

To deal with guest requests to ensure a comfortable and pleasant stay.

To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.

To be responsible for accurate and efficient accounts and guest billing processes.

To assist in keeping the hotel reception area clean and tidy at all times.

To ensure that all reservations and cancellations are processed efficiently.

To keep up to date with room prices and special offers to provide accurate information to guests.

To report any maintenance, breakage or cleanliness problems to the relevant manager.

To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post, as and when required.

**Skills and Experience Required**

A friendly and welcoming approach

High standards of dress and presentation

Ability to remain calm during difficult situations or in a very busy environment

The ability to work unsupervised

Excellent interpersonal skills, including a pleasant telephone manner

Good team working skills.

Previous experience in a hotel essential.

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

**Benefits**:

- Company pension
- On-site parking

Supplemental pay types:

- Tips

Work Location: In person


  • Receptionist

    7 days ago


    Chesterfield, United Kingdom CSG Bodyshop Ltd Full time

    **Full Time Receptionist** **Pension Contribution, 25 days holiday, Onsite parking, Opportunity to grow within the company with ongoing training.** **Working Hours: Monday to Friday 08:30 to 17:00** **Location: Chesterfield (Derbyshire)** **Overview**: A great opportunity has arisen for a full time Receptionist at a busy award-winning family run business...


  • Chesterfield, United Kingdom Bakery at The Batch Full time

    Front of House **Duties**: - Greet customers and provide excellent customer service - Maintain a clean and organised front of house - Assist with customer inquiries - Collaborate with other team members to ensure efficient front of house - Clearing of tables - Cleaning throughout of shift **Skills**: - Ability to provide helpful and friendly service to...

  • Front of House

    5 days ago


    Chesterfield, United Kingdom Beefeater Full time

    We're currently recruiting in our Highwayman Beefeater. Working 8 hours per week, paying up to £11.49 per hour. **Front of House - Highwayman Beefeater.*** Come and be the friendly face of Beefeater in Chesterfield. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate start, no...

  • Front of House

    5 days ago


    Chesterfield, United Kingdom Beefeater Full time

    We're currently recruiting in our Highwayman Beefeater. Working 13.5 hours per week, paying up to £10.52 per hour. **Front of House - Highwayman Beefeater - **Restaurant** Come and be the friendly face of Highwayman Beefeater. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate...

  • Live in

    2 weeks ago


    Chesterfield, United Kingdom Twin Oaks Hotel Full time

    The main purposes of the hotel reception staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth room bookings service. **Main Tasks and Responsibilities** To undertake front of house duties, including meeting, greeting and attending to the needs of...


  • Chesterfield, United Kingdom Fox & Goose Inn Full time

    We are looking for enthusiastic individuals to join our Front of House team at The Fox & Goose Inn as we head into our busy Festive season. **Key Responsibilities & Requirements**: - Greeting and serving customers in a polite and efficient manner - Taking orders and serving food and drinks - Assisting with general front of house duties as needed - Must be...

  • Front of House

    7 days ago


    Chesterfield, United Kingdom Springmount Dental & Aesthetics Full time

    We have an exciting opportunity to join our team at Springmount Dental & Aesthetics. We are a practice that takes much pride in delivering first-class service in a beautiful setting. - **Experience in a customer service related job is required.**: - Competent in delivering a high level of customer service. - Warm, friendly, reliable and adaptable. - Well...

  • Ward Receptionist

    2 days ago


    Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Surgical Division to work within Surgical Support on the wards as a receptionist. The main role requirements are admitting and discharging patients off the system, filing, making appointments plus other clerical duties expected by the ward. You will be attached to a ward but could be asked to work on any ward/...


  • Chesterfield, United Kingdom Snowflakes Desserts Full time

    Inside staff required URGENTLY! About us: SnowflakesDesserts is a growing dessert shop in Chesterfield, selling a range of hot and cold desserts to the local community. Our aim is to become the biggest and best dessert shop in the city while providing value to each and everyone one of our customers. There are 3 different roles available: FRONT OF HOUSE We...


  • Chesterfield, United Kingdom The Peacock Full time

    We are currently looking too expand our front of house team here at The Peacock in Cutthorpe. The successful applicant will be required to be: friendly and presentable, committed to a high standard of work and have excellent communication skills. You will be expected to deliver a fantastic service to our high standards ensuring that our guests are at the...