Quality Control Specialist

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:
Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

We are recruiting for a Quality Control Specialist (QCS) for our UK private label operations.

They will ensure Unit Team comply to standards, specifications and procedures and coach the Unit teams in all matters QC with an introduction to QA. QCS need to demonstrate the relevant technical competencies, including Dairy Technology and manage all activities related to quality control (QC).

They shall provide an effective service to the business with proactive advice and guidance on Quality Control findings and trouble shoot by working with key stakeholders within the Unit and the Quality Assurance (QA) resource found in the business unit (Q-BU).

Quality Control job holders shall provide quality oversight for the testing, logging and reporting of food and packaging products to assure compliance with Food law, guidelines/retailer standards and Good Manufacturing Practices (GMP) and other applicable regulations and internal procedures. They will support, at site, inspection, standards and continuous improvement of Quality Control. Collating site data and providing comprehensive, quality information back to the Q-BU/Site QA on QC performance.

**Location - Telford**

**Shift Pattern - 4 on 4 off 7-7 days only**

**Quality Control Specialists (QCS) are responsible for**:

- Quality control function within the Unit and the Units technology expertise in the conversion process of raw materials into Finished Product (FP).
- Controlling, implementing, optimising actioning and ultimately checking that products and services meet required food safety and quality standards and specifications laid down by legal, Group or MYD standards.
- They will be responsible for ensuring that all raw materials, intermediate goods/products/finished goods and processes comply with all current specifications and are ready for use by the Unit Team.
- The QCS works closely with the MPS Tech (focus on MPS and Technical/Engineering optimisation activity) with regard to TOTAL process optimisation.

**What responsibilities are common for Quality Control Specialist job?**
- General support to the Unit Team regarding Unit team quality standards, specifications, optimisation and procedures.
- Proactively promote and encourage the adoption of hygienic working practices in line with Factory Standards policy.
- Quality, control and hygiene/food safety training of Unit Team members. Coach to improve and reinforce performance of others, ensure that resource allocation fits the needs of the business.
- ‘Walk the Floor' - looking for potential/emerging Quality/Technical issues and liaise with other members of the quality and Unit team on specific issues within manufacturing.
- Ensure day Q-issues handed to night shift to ensure food safety and quality production specifications are met. This includes HOLD and RELEASE of Finished product.
- Be the SME for the area of expertise in all Quality Control matters relevant to the discipline by demonstrating knowledge of processes, systems, platforms, services and workflows of the business.
- Support Unit RCA, SP reduction plans and CPMU reduction plans.
- Work with the Unit team leadership and pro-actively promote a positive food safety and quality culture.
- Ensuring that all required testing is completed to standard and specification by ensuring Unit Team Members record results from QC activity accurately and timely by conducting daily, weekly, monthly, quarterly and annual checks 24/7.
- Ensure the Unit team collect hygienic samples as per sampling plans within the Quality Management system and testing matrix.
- To continuously strive for 100% Right First manufacturing.

**Skills and Qualification**
- A keen eye for detail and ability to work on own initiative
- Good communication skill; written & oral
- Ability to work both alone and as part of a team in a busy environmen