Caseworker

1 week ago

North East England, United Kingdom Ingeus Full time

**Caseworker**

**Salary**:£24,900 per annum + Benefits

**Based in Newcastle** -Regular travel required across the regions so full licence & access to own vehicle is desirable

**What are we looking for?
- Hold the professional relationship with the Responsible Probation Officer (RO) to support Service Users (SU) through one-to-one and group interventions
- Conduct an initial assessment with all referred Service Users to assess the appropriate level of support required for their personal wellbeing journey
- Prepare & agree individual action plans, following initial assessment, and regularly review progress with the SU
- Deliver in a variety of venues including Ingeus community venues, probation offices across the Region
- Working closely with the RO contribute to/provide evidence for assessment, sentence/risk
- Respond appropriately to challenging behaviour (including Unacceptable Behaviour) in order to de-escalate tension, to enable Service User to manage strong feelings and to ensure their own safety and that of others

**To be successful you will you will require;
- Experience of working with vulnerable/challenging people, for example people who have complex needs etc
- Case Management experience (i.e dealing with multiple people, managing their expectations)
- The ability to deliver short and tailored interventions to address barriers within a given timeframe

**As Ingeus, we’ve spent time listening to our employees to build our benefits package;**
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance / Life assurance
- Up to two days each year dedicated to Community Giving (Volunteering)
- Eyecare vouchers with help to purchase new glasses
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Travel Season ticket loan
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

**About Ingeus
Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge,and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

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