Senior Logistics Specialist

**Description**

JOB TITLE: Senior Logistics Specialist

DEPARTMENT: Logistics

REPORTING TO: Head of Logistics

ABOUT CDW

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. We supply technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW prides itself on being People Who Get IT and People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, youll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape.

JOB SUMMARY

CDW have a permanent position available for a Senior Logistics Specialist to work as part of our Logistics Function, working alongside customers, partners and other Logistics & compliance professionals. You will be front and centre for CDW to deliver to over 170 countries.

You will work alongside a team of Logistics professionals, leading projects, communication to senior stakeholders, escalations, advising, RCA (Root Cause Analysis) management and process improvements.

You will support the day-to-day management of courier relationships, and 3PL partners that CDW use globally to deliver to over 170 countries. Identifying areas of cost saving, and improvements using analytical data.

You will help manage the efficient and economical movements of goods both domestically, and across international borders in accordance with organisational policies and in compliance with relevant local, country, and international customs laws.

Given the nature of our work we can have regular changes affecting any of the destinations we ship to and as such you will work alongside our Trade Compliance team to update internal documentation and databases as requirements change.

Helping to execute on Trade Compliant processes, aligning to domestic and international trade rules, regulations, and laws.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Identify, research, evaluate, summarise, and communicate on potential logistics risks
- Carry out & log operational improvements identified during escalations, complaints, issues or risks
- Project lead large customer rollouts and internal logistics led projects
- Be the first point of contact for a team of logistics professionals
- Produce, manage and improve the departments KPIs
- Assist in the day to day management of all couriers & 3PL partners
- Produce, manage & own the logistics R & I log, keeping stakeholders updated with progress
- Attend customer meetings to represent the Logistics function for solutions, projects and escalations
- Full ownership of dangerous goods compliance across all global entities reporting into the UK business
- Identify & drive continual improvement & align colleagues with any changes
- Working with external partners to provide Air, Road, Sea & Courier services
- Handling export & import enquiries and entries
- Maintaining and improving the departments technology solutions
- Identify training needs for wider team members

SKILLS AND EXPERIENCE
- Advantageous to have experience within IT Industry & within a logistics function
- Advantageous to have experience with Trade & Compliance

ESSENTIAL ATTRIBUTES
- Demonstrated experience within an International Logistics role
- Dangerous goods compliance experience (CDW will provide training where required)
- People focussed with an ability to relate and build strong relationships
- Quality focused with excellent attention to detail
- Methodical & analytically minded
- Exceptional problem solving skills & results driven
- Excellent communication skills, both verbal and written, and be able to communicate with logístical & non-logístical audiences in a confident, positive & enthusiastic manner at all times
- Tolerant and dependable under pressure
- Able to demonstrate adaptability in response to changing needs, priorities & deadlines
- Passionate about your work and making a difference
- Quality focused with excellent attention to detail
- Methodical & analytically minded
- Experience and ability to develop and build relationships with a range of stakeholders

CUSTOMER FOCUS AND WAYS OF WORKING
- Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way,