Travel Safe Officer

**JOB TITLE**:Travel Safe Officer

**TYPE**: Full Time, Permanent

**LOCATION**:Sheffield

**PAY RATE**:£13.18 per hour

**HOURS**:42hrs Per week 12 hrs shifts, working 4 day 4 off 4 nights 4 off shift pattern

**THE ROLE**:
Are you passionate about public safety and customer service? Join our team as a Travel Safe Officer, where you'll play a vital role in ensuring the safety, welfare, and comfort of passengers across the rail network.

**RESPONSIBILITIES**:
As a Travel Safe Officer, you will:

- Patrol the station to ensure passenger safety and welfare.
- CT Patrols of the station
- Support Station/Train Managers in managing anti-social behaviour (ASB), fare evasion, and enforcement of railway byelaws.
- Assist with customer inquiries and provide visible reassurance to the travelling public.
- Respond to safeguarding concerns and offer support to vulnerable individuals.
- Collaborate with rail staff, British Transport Police, and other stakeholders to maintain a safe and welcoming environment.

**SKILLS**:

- Excellent communication and interpersonal skills.
- A calm, confident approach to handling challenging situations.
- Ability to work independently and as part of a team.
- Flexibility to work shifts, including evenings and weekends.
- Full training provided for RSAS (Railway Safety Accreditation Scheme) accreditation.

**LICENCE REQUIREMENTS**:

- You must have a Valid SIA Door Supervisor Licence.
- Possession of a First Aid at Work Certificate is desirable.

**INTERVIEW REQUIREMENTS**:
Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

**JOB REQUIREMENTS**:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

**BENEFITS**:

- We are employee-owned, making you a beneficiary of our future success
- Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
- Enrolment in NEST pension scheme.
- Training and development opportunities.
- Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
- Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
- Full company uniform

**ABOUT AMULET**:
Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

**Job Types**: Full-time, Permanent

Pay: £13.18 per hour

**Experience**:

- security: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- SIA DS Licence (required)

Work Location: In person