Administration Assistant

1 week ago


Sutton Coldfield, United Kingdom Auriga Services Ltd Full time

This is a full-time contract consisting of a 37.5 hour working week.
Hours are reasonably flexible between 08:00 and 17:30 with the agreement of your line manager ensuring that the business needs are met.
**As an Administration Assistant at Auriga, you will**:

- Receive and handle telephone calls from applicants and other external contacts, handling or transferring them to the appropriate person to ensure complete and correct information quickly and with good customer service.
- Order household items from designated suppliers for safe delivery to clients, liaising as requested with clients or their representatives.

**Here at Auriga, we are looking for an Administration Assistant with**:

- An NVQ Level 2 or relevant qualification/experience in Business Administration.
- Previous experience as a Customer Service Advisor or Customer Service Assistant preferably within a Call Centre / Contact Centre environment.
- Experience with and strong knowledge of Microsoft packages, particularly Outlook, Word, and Excel.
- Good attention to detail with the ability to adapt to using new IT systems.

Why work for Auriga?
We are seeking exceptional people with passion, enthusiasm, and ability to join and make our mission a reality.
- A job and a career with induction, training, and development
- Holiday entitlement starts at 28 days and increases with length of service
- Generous pensions contribution
- Location close to Sutton Coldfield centre and 2 minutes from Sutton Coldfield station
- Equal Opportunities Employer

Auriga Services is an Equal Opportunities employer. We will use appropriate job descriptions, objective assessment methods and active consideration will be given to all applicants regardless of their age, gender, trans-gender status, sexual orientation, religionor belief, marital status, civil partnership status, pregnancy, race, colour, nationality, national or ethnic origins and disability and other differences that cannot be justified.



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